Performance Support Systems
Did you know that according to the Center for Creative Leadership, individuals obtain 70 percent of their knowledge from job-related experiences, 20 percent from interactions with others, and 10 percent from formal educational? How does this impact your organization?
Keeping this model in mind, ILS delivers performance support systems that help you evolve from a traditional training organization to a much broader learning and performance focused organization. We perform a broad view analysis of key audiences, identifying the process, information, and learning needs essential to perform required tasks.
Our analysis identifies gaps in supporting resources, and uncovers available information and documents – both hard copies and online – with the goal of providing a roadmap for delivering information that staff can readily access and use in their everyday work. Our deep-dive generates significant amounts of information that are analyzed, utilized, and redistributed to individuals and groups within the organization.
Performance Support solutions offered by ILS include:
Competency Assessment, Modeling, and Mapping Activities
Capability and Process Audits
Program Evaluation Interventions
Best Practices Identification
Let ILS help maximize your organizations performance at the individual, team, or enterprise level.