Project Type:

Web-Based Training


A taskforce for a global pipeline company concluded that blending computer-based and instructor-led training would reduce the time to certify master hot tapping technicians from five to three years. The task force also uncovered that critical hot tapping knowledge and processes taught via word-of-mouth by their aging workforce, remained undocumented.


ILS led an international team of hot tapping experts to identify and document best practices for the operation and maintenance of low, intermediate, and high-pressure hot tapping equipment. Using this content, ILS designed a highly interactive web-based curriculum to provide individualized training for new hot tapping technicians and refresher training for experienced hot tapping operators worldwide.

ILS Services:

Curriculum development, group facilitation, instructional design, content analysis, storyboard development, SCORM design